Terms & Conditions
These Terms & Conditions (the “Terms”) set out the rules for the provision of services by electronic means through the LAUD platform available at laud.com (the “Service”).
1. Definitions
- Provider — Scale sp. z o.o. with its registered office in Warsaw, ul. Dominiki 6, 03-604 Warszawa, KRS 0000827120, NIP 5242897605, REGON 385497806, share capital PLN 25,000.
- Service — the LAUD platform and the related websites, applications and functionalities.
- Client — an entrepreneur, sports club, organisation or other entity that concludes an agreement with the Provider for the use of the Service.
- User — a natural person who uses the Service under an account, on behalf of a Client.
- Account — an individual set of resources within the Service assigned to a Client and its Users.
- Subscription — a paid plan giving access to the Service for a defined period and within a defined scope.
2. Scope of services
The Service provides tools for managing, recording, streaming, storing and sharing video content and related data for sports clubs and organisations, in the scope corresponding to the selected Subscription plan. The detailed scope of functionalities and limits is presented within the Service and in the order or offer accepted by the Client.
3. Conditions of use and technical requirements
To use the Service, the following are required:
- a device with access to the Internet and an up-to-date web browser;
- an active e-mail address and, where applicable, a phone number;
- acceptance of these Terms and the Privacy & Cookie Policy.
The User undertakes to use the Service in accordance with the law, these Terms and good practice, and not to provide unlawful content or to act in a way that disrupts the operation of the Service.
4. Account registration
Use of the Service requires the creation of an Account. The person creating the Account confirms that they are authorised to act on behalf of the Client. The User is obliged to provide true data and to keep their login credentials confidential. The Provider may verify the data provided and may refuse to create or may block an Account in the event of a breach of these Terms.
5. Subscriptions and payments
- Access to the paid functionalities of the Service is provided on the basis of a Subscription, in the amount and for the billing period indicated at the time of ordering.
- Fees are stated in the currency indicated in the offer and, unless stated otherwise, are net amounts to which VAT is added at the applicable statutory rate.
- Payments are handled by external payment providers; invoices are issued in electronic form.
- Unless agreed otherwise, the Subscription renews for subsequent periods; the Client may disable renewal before the end of the current period.
- Failure to pay within the due date may result in the suspension of access to the Service after prior notice.
6. Rights and obligations of the parties
The Provider undertakes to provide the Service with due diligence. The Provider may carry out maintenance work and temporarily limit the availability of the Service, informing Users where reasonably possible.
The Client is responsible for the content and data it processes within the Service, for the legal basis to process the personal data of third parties (e.g. players or staff), and for the actions of its Users. Matters relating to the processing of such data are governed by a separate data processing agreement.
7. Intellectual property
All rights to the Service, including its software, design, trademarks and other elements, belong to the Provider or its licensors and are protected by law. Under these Terms the Client is granted a non-exclusive, non-transferable licence to use the Service for the duration of the agreement and for its intended purpose. Content uploaded by the Client remains the property of the Client; by uploading it, the Client grants the Provider the rights necessary to provide the Service (e.g. to store, process and make the content available within the Account).
8. Liability
The Service is provided on an “as is” basis within the scope of the selected plan. To the extent permitted by law, the Provider is not liable for damage resulting from the use of the Service in breach of these Terms, from causes beyond the Provider’s control (including force majeure), from third-party services, or from the loss of data caused by the Client. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law.
9. Complaints
Complaints concerning the operation of the Service may be submitted via the contact form on our website. A complaint should contain a description of the issue and the contact details of the person submitting it. The Provider will consider the complaint without undue delay, no later than within 14 days, and will inform the submitter of the outcome.
10. Term and termination
The agreement is concluded for the period of the Subscription. The Client may terminate use of the Service and delete the Account at any time, subject to the rules on fees already due. The Provider may terminate the agreement or block the Account in the event of a material breach of these Terms, after calling on the Client to cease the breach. Following termination, the Provider may delete the Client’s data after the period required to settle the parties’ obligations, unless the law provides otherwise.
11. Personal data
The rules for processing personal data are described in the Privacy & Cookie Policy. Where the Provider processes personal data on behalf of the Client, such processing is governed by a separate data processing agreement.
12. Changes to the Terms
The Provider may amend these Terms for important reasons, in particular changes in the law or in the scope of the Service. Users will be informed of changes via the Service or by e-mail. The current version of the Terms is always available on this page together with its effective date.
13. Final provisions
These Terms are governed by Polish law. Any disputes will be resolved by the court having jurisdiction over the Provider’s registered office, unless mandatory provisions of law provide otherwise. If any provision of these Terms is found to be invalid, the remaining provisions remain in force.